Shipping Policy
Shipping Policy for CartPlex
Last Updated: 01.08.24
Thank you for choosing CartPlex! We are dedicated to providing you with the best shopping experience, including reliable and efficient shipping services. Please take a moment to review our shipping policy to understand the terms and conditions related to the delivery of your orders.
- After receiving your order, we will process it as quickly as possible. Order processing typically takes 1 to 3 business days. During peak seasons or holidays, processing times may be slightly longer, but we will always strive to ship your order as soon as possible.
2.Shipping Methods:
- We partner with reputable shipping carriers to ensure safe and timely delivery of your orders. The available shipping methods will be Delhivery or Bluedart. It depends upon the availability of their service at buyer’s pincode.
3.Shipping Destinations:
- We offer shipping to most locations within India. At this time, we do not provide international shipping. For further details on specific destinations, please refer to the shipping options at checkout.
4.Shipping Costs:
- Shipping costs will be calculated based on the selected shipping method, the destination address, and the weight of the package. The exact shipping charges will be displayed at checkout before you complete your purchase.
5.Estimated Delivery Times:
- The estimated delivery time depends on the shipping method and your location. Please note that delivery times are approximate and subject to change due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays. However, we will always do our best to meet the stated delivery estimates.
6.Order Tracking:
- Once your order is shipped, we will provide you with a tracking number via email or through your CartPlex account. You can use this tracking number to monitor the status of your package and get real-time updates on its location.
7.Order Status Updates:
- We will keep you informed about your order's progress via email. You will receive notifications regarding order confirmation, shipment, and delivery status updates. If you have a CartPlex account, you can also check the status of your order by logging in to your account.
8.Order Packaging:
- We take great care in packaging your orders to ensure that the items arrive in excellent condition. Fragile items will be appropriately protected with additional padding and cushioning materials.
9.Undeliverable Packages:
- In the event that a package is deemed undeliverable due to an incorrect shipping address, refusal of delivery, or prolonged absence, the package may be returned to us. If this happens, we will contact you to arrange for re-shipment, and additional shipping charges may apply.
10.Missing or Damaged Items:
- If your package arrives with missing items or damage, please contact our customer support team immediately. We may require photos or evidence of the damage for verification purposes. We will work diligently to resolve any issues and ensure your satisfaction.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at cartplex2021@gmail.com. We value your business and will strive to provide you with a smooth and enjoyable shopping experience at Strap Theory.
Please note that this shipping policy is subject to change without prior notice. For the most up-to-date information, please refer to our website.
Thank you for choosing CartPlex! We appreciate your trust and look forward to serving you with high-quality products and exceptional service.