Shipping Policy
Last updated: 31 May 2026
Delivery Areas
We currently ship across India. International shipping is not available at this time.
Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Delivery Timeline
Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata): 3-5 business days
Tier 2 & 3 cities: 5-7 business days
Remote areas: 7-10 business days
Shipping Charges
Shipping charges are calculated at checkout based on your location and order weight.
Order Tracking
Once your order is shipped, you will receive an email with your tracking number. You can track your order on our order tracking page.
Delivery Issues
If your order is delayed beyond the estimated delivery time, please contact us at cartplexqueries@gmail.com and we will investigate immediately.
Failed Delivery
If delivery fails due to incorrect address or recipient unavailability, the courier will attempt delivery 2 more times. After 3 failed attempts, the package will be returned to us and you will be charged reshipping fees.